1. What Information We Collect
We adhere strictly to the principle of Data Minimisation. We do not collect unnecessary personal files, device identifiers, or biometric parameters. When you reach out to us via our “Chat With Us & Inquiries” portal or official contact form, we only collect:
- Full Name: To address you respectfully during direct correspondence.
- Contact Telephone / WhatsApp Number: To contact you via telephone call or direct message regarding your query.
- Email Address (Optional): To provide written responses or documentation when applicable.
- Inquiry Category & Message Body: The details you voluntarily share regarding educational aid, tribal community support, volunteering, or general queries.
2. Purpose & Legal Basis of Processing
The information you submit is processed solely on the legal basis of your explicit consent and legitimate charitable outreach purposes:
- To evaluate and respond to students seeking scholarship or educational material aid.
- To coordinate social welfare initiatives in rural and tribal settlements in Idukki and across Kerala.
- To answer organizational questions and maintain transparent records of genuine inquiries.
- To prevent abusive, fraudulent, or automated bot traffic through security safeguards.
3. Data Confidentiality & No Third-Party Sharing
We do not sell, rent, lease, or monetize your personal information under any circumstances.
Access to inquiries is strictly restricted to designated trustees and authorized staff members of Indira Jeevan Charitable and Educational Foundation. We do not share inquiries with commercial marketing organizations, telemarketers, or political entities. Information is only disclosed if mandated by a formal legal directive under Indian law or court order.
4. Technical Security & Storage
Your inquiries are transmitted securely using HTTPS (Hypertext Transfer Protocol Secure) with SSL/TLS encryption. Data is stored on enterprise-grade cloud database servers featuring automated firewall rules, encrypted connections, and role-based access management to prevent unauthorized access, alteration, or interception.
5. Your Rights Under DPDP Act 2023
Under the Digital Personal Data Protection Act, 2023 (India), you possess clear rights regarding your personal records:
- Right to Access: You may request a summary of the personal inquiries you have submitted to us.
- Right to Correction & Erasure: If you wish to correct your details or request complete removal of your message from our database, contact us and your request will be honored promptly without hindrance.
- Right to Grievance Redressal: You may register any concern directly with our designated Foundation officer below.
6. Grievance Officer & Communication Channels
If you have any questions, clarifications, or requests regarding this Privacy Policy or your personal details, please reach out to our official administrative desk: